Effective Date: March 2^nd 2026

ELAMAN PROPERTY LIMITED (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.  This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the Privacy Act 2020 of New Zealand.

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By accessing or using our website, you agree to the terms of this Privacy Policy.

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1. Definitions
   
   1. “Personal Information” means information about an identifiable individual (a natural person), including data supplied by you and collected through your engagement with our website, communications by email and phone, cookies, and analytics.
   2. “Cookies” means text files, code, or other technology placed by our website or service providers on your device to collect engagement, interaction, or device information, for analytical or operational purposes.
   3. References to “Elaman Property Limited”, “we”, “us”, or “our” include Elaman Property Limited, its related companies, and their officers and employees.
2. Information We Collect
   
   1. We collect the following types of personal information from members of the public:
      
      1. Contact Information:  When you submit an inquiry, sign up for updates, or request further information about our projects, we may collect your name, phone number, email address, and any other information you provide.
      2. Engagement Data:  We may:
         
         1. Collect data about how you interact with our emails, such as open rates, click rates, and engagement with links or content.
         2. Use tracking technologies such as cookies and web analytics to track your activity on our website.  This allows us to better understand how visitors interact with our site and to improve our content and services.
   2. Personal Information may be:
      
      1. Provided directly by you through web forms, registration mechanisms, or direct communications (email or phone); 
      2. Collected automatically as you engage with our website, emails, tracking cookies, analytics, or log files; 
      3. Derived from engagement metrics relating to emails sent by us, including receipt, opening, and click-through rates;
   3. Failure to provide necessary Personal Information may result in us being unable to contact you or supply specific information regarding our projects.
   4. We do not intentionally collect Personal Information from children aged under 16. If you believe a child under the age of 16 has provided Personal Information to us, please contact us using the details below.
3. How We Use Your Information
   
   1. The information we collect is used for the following purposes:
      
      1. Communication:  To:
         
         1. Contact you via phone or email about our property development projects, including details about open homes, construction updates, and new projects;
         2. Respond to your enquiries and provide information you request; 
         3. Tailor communications and project information to your interests; and
         4. Carry out marketing, promotional, and publicity activities, including marketing communications.
      2. Email Updates:  To send you marketing emails with information relevant to our projects.  These emails may include notifications of upcoming open homes, new property listings, and other relevant updates.
      3. Data Analytics:  To track engagement with our emails and website, which helps us to improve the content we provide and understand which information is of most interest to you.
      4. Improvement of Services:  To:
         
         1. Administer, optimise, and improve the usability and relevance of our website and communications;
         2. Enhance your experience with us, personalise content, and tailor communications based on your preferences and interests.
      5. Compliance with law:  To comply with our obligations at law and any other purpose authorised by you or required by law.
4. Cookies and Tracking Technologies
   
   1. We use cookies and similar tracking technologies to monitor your interaction with our website.  These technologies may collect information such as your IP address, browser type, time spent on the website, and the pages visited.
   2. Cookies help us to:
      
      1. Remember your preferences and enhance your browsing experience;
      2. Analyse web traffic and user behaviour to improve our website; and
      3. Provide you with tailored advertising and marketing communications.
   3. You can adjust your browser settings to block or delete cookies, but please note that some features of our website may not function properly if cookies are disabled.
5. Email Communication and Unsubscribe
   
   1. We may send you promotional emails about our properties and developments.  Each email will contain a functional "unsubscribe" link, allowing you to opt-out of future email communications at any time.  If you choose to unsubscribe, we will promptly remove you from our mailing list.
   2. Please note that even if you unsubscribe from marketing emails, we may still contact you regarding essential project-related information, such as changes to open home times or construction updates, if necessary.
6. How We Protect Your Information
   
   1. We take reasonable technical and organisational precautions to prevent the loss, misuse, unauthorised access, alteration, or disclosure of your Personal Information.  
   2. Our website employs security measures, such as encryption and secure servers, to help protect your information from unauthorised access, use, or disclosure.  Personal Information may be stored in cloud or networked storage systems.
   3. While we strive to maintain the highest standards of security, due to the nature of electronic communications and the internet, absolute privacy or confidentiality cannot be guaranteed.  
7. Sharing Your Information
   
   1. We do not sell, rent, or share your Personal Information with third parties for their own marketing purposes.  However, we may share your Personal Information with trusted third-party service providers who assist us in operating our website or conducting our business (such as email marketing platforms, web hosting services, and data analytics providers).
   2. These third parties are required to keep your information confidential and use it only for the purposes of providing services to us.
   3. We may also disclose information to: 
      
      1. Our affiliates and related companies for the purposes specified above;
      2. Regulators, law enforcement bodies, government agencies, or other third parties where necessary to comply with legal obligations or to exercise or defend our legal rights;
      3. Actual or potential buyers in connection with a proposed business transaction involving Elaman Group Limited (or its related entities) or this website; 
      4. Any other party authorised by you or as otherwise permitted by the Privacy Act 2020.
   4. Personal Information that has been anonymised or aggregated so that it is no longer identifiable may be used or disclosed for analytical or statistical purposes.
8. Your Rights Under the Privacy Act 2020
   
   1. Under the Privacy Act 2020, you have the following rights (subject to certain grounds for refusal):
      
      1. Right of Access:  You have the right to request access to the Personal Information we hold about you.
      2. Right to Correction:  You have the right to request that we correct any Personal Information we hold about you if it is inaccurate, incomplete, or outdated.
      3. Right to Deletion:  You can request the deletion of your Personal Information, subject to legal and contractual obligations.
      4. Right to Object:  You may object to the processing of your personal data for marketing purposes at any time.
      5. Right to Withdraw Consent:  If we are processing your data based on your consent, you may withdraw that consent at any time.
   2. To exercise these rights, or if you have any concerns about how your Personal Information is being processed, please contact us at the details provided in the "Contact Us" section below.
   3. We shall respond within one calendar month from your request, or inform you if this timeframe is not achievable and extend it where permitted by law.  We may charge a fee to cover costs if your request is unfounded or excessive.
   4. If we refuse your request, we shall notify you of the reason(s) for our decision and provide information about how to lodge a complaint with the Office of the New Zealand Privacy Commissioner.
9. How Long We Keep Your Information
   
   1. We will retain your Personal Information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.  If you request the deletion of your information, we will comply unless retention is required for legal purposes.
10. Third-Party Links
    
    1. Our website may contain links to third-party websites or services.  These third-party sites have their own privacy policies, and we are not responsible for the content or practices of those sites.  We encourage you to review the privacy policies of any third-party websites you visit.
11. Overseas Disclosure 
    
    1. We operate in New Zealand but may use service providers and store Personal Information in locations outside New Zealand, including cloud-based services. 
    2. If your Personal Information is processed or stored in an overseas jurisdiction that does not provide comparable privacy safeguards to New Zealand law, we shall take reasonable steps to ensure appropriate protection or, where not practicable, shall inform you and seek your authorisation. 
    3. If you are located outside New Zealand, your information may be transferred to, or processed in, New Zealand.
12. Changes to This Privacy Policy
    
    1. We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.  When we make changes, we will update the "Effective Date" at the top of this page.  We encourage you to review this policy periodically to stay informed about how we are protecting your information.
13. Contact Us
    
    1. If you have any questions, concerns, or requests regarding this Privacy Policy, or if you would like to exercise any of your rights under the Privacy Act 2020, please contact us:

Elaman Property Limited

2.13, 1 Cleveland Road, Parnell, Auckland

sales@elaman.co.nz

(021) 200-8000

2. You may also contact the Office of the New Zealand Privacy Commissioner for further assistance: 

Online: https://www.privacy.org.nz 

Phone: +64 4 474 7590 or +64 9 302 8680 

Email: investigations@privacy.org.nz

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